In a time of ever-increasing revenue targets, digital marketing leaders are looking to deliver exceptional customer experiences to increase marketing and digital sales productivity—all while managing a complex buyer journey across multiple channels in the face of reduced marketing budgets.
AI Assistant enables AI-powered, conversational chatbots that can transform your digital marketing strategy and automate efforts at every step of the buying journey. With market-leading AI technology and an easy-to-use interface, AI Assistant offers 24/7 support so you can use chatbots to improve customer engagements and count on powerful analytics to drive more compelling customer conversations and messaging.
Instant gratification has become an expectation for consumers. Now it’s even more vital for businesses to provide fast and accurate answers for wherever they are in the customer journey. AI Assistant’s AI-powered chatbot technology can help you deliver excellent customer support 24/7, improve client engagement, build trust and maintain long-term customer relationships.
Contextualized and personalized interactions increase engagement, improve conversion rates and drive sales. Gain customer confidence and close sales with specific and human-like responses that cater to customers’ needs. Save lost sales when you capture conversation details, then follow up with personalized experiences on engagements that dropped off.
Increase ROI by speeding average handle time for your human agents with self-service sales chatbots, automated to answer potential customers’ routine questions about prices or specifications in real-time. Your agents receive seamless handoffs with all gathered information being forwarded, eliminating the need to repeat questions and answers.
99% of organizations using AI-based virtual agent technology report an increase in customer satisfaction.
Camping World has increased agent efficiency by 33%.
Stikets has 90% of incoming customer queries automatically answered in 15 languages.
With 55 pubs and clubs to manage, Deltic now automatically replies to 350,000 digital enquires each year with a virtual assistant built using AI Assistant to answer guests’ questions and direct them to book online.
A reimagined customer experience with an AI-powered virtual assistant has enabled Camping World to increase agent efficiency 33% and modernize its call centers.
A global company selling stickers and adhesive products now resolves up to 90% of incoming customer queries, in 15 languages, with an AI-enabled virtual assistant solution built on AI Assistant.
AI Assistant can be quickly configured to meet the special needs of your department.
Powerful customer service chatbots increase sales with quick and accurate answers while saving contact center budget.
HR automation can improve the employee experience and save time for your entire staff. Employees can get questions answered 24/7.