SmartPort Platform 2026
The Complete
Smart Port Platform
for Modern Terminals
ICSC develops the SmartPort ecosystem — an integrated suite of port-specific software covering terminal operations, digital transactions, enterprise management, and real-time AI & IoT intelligence.
4
Core Products
ITOS · iPortal · iERP · AI&IoT
94%+
ETA Accuracy
Predicted 72 hours ahead
24/7
Online Transactions
Independent of port hours
<60s
Invoice after vessel departure
From vessel ETD confirmation
ITOS ↔ iERP
Real-time sync
E-Invoice (VNPT)
Auto-issued
Customs ACCIS
Direct connection
Shipping line EDI
Manifest · Baplie
Seamlessly integrated products
Operational & financial reports
Port order types available online
Vessel ETA prediction accuracy
IoT sensor data latency
Multi-currency billing & accounting
Product Ecosystem
Four Pillars of the SmartPort Platform
Each product addresses a distinct layer of port operations — terminal management, customer transactions, financial governance, and data intelligence — all running on a single integrated infrastructure.
ITOS — Intelligent Terminal Operating System
A real-time port operations platform that unifies vessel planning, yard management, equipment dispatch, gate control, billing, and e-invoicing in a single system — from the control center to every field device.
Real-time monitoring & control
Full visibility across berths, vessels, container yard, and gates — managed from a single centralized operations screen
Ship, Berth & Yard planning
Graphical berth allocation, container discharge/load sequencing by Bay, and yard optimization tools
Field apps — CHE & Truck
Bi-directional real-time data sync with RTG/reach-stacker handhelds and yard truck mobile devices.
Automated EDI from shipping lines
Auto-import of Manifest and Baplie files from carriers, significantly reducing manual data entry effort
Ship Planning
Graphical stowage planning by Bay/Row/Tier, crane assignment
Tally & Verification
Per-container confirmation at QC crane, instant productivity sync
Berth Planning
Berth allocation management, ETA/ETD tracking
Billing & Tariffs
Auto-tariff calculation, VNPT e-invoice issuance
Yard Planning
Yard utilization optimization, export container pre-planning
Executive Dashboard
TEU throughput, Crane productivity (Moves/hr), Gate Turn Time — live KPIs for management and shift supervisors
Gate Operation
Automated Gate In/Out, QR pass, Gate Turn Time tracking
Runtime subsystem
Active
Billing subsystem
Active
CHE handhelds connected
12 devices
Customs ACCIS
363 & 36
iPortal — Digital Port Transaction Gateway
A digital transaction layer connecting ports, shipping lines, freight forwarders, and cargo owners on a single platform. Order submission, container tracking, payment, and e-invoicing — fully online, around the clock.
Full suite of 10 order types
Container drop-off & pick-up (full/empty), stuffing/devanning, yard services, twin lift, out-of-container services, and Master Bill splitting
Multi-channel online payment
Internet Banking, NAPAS debit cards, domestic ATM, e-wallets, and corporate credit limit settlement
Public search — no login required
Container status, B/L, booking, vessel schedule, and invoice lookup available directly on the homepage without an account
Direct Customs ACCIS integration
Clearance condition checks and customs declaration settlement without any external tools or portals
Instant search
Container, B/L, Booking, vessel schedule, invoice, eDO
Online order submission
10 order types, auto-approve or manual review modes
VNPT e-Invoice
Auto-issued on payment, PDF/XML export
QR Gate-in pass
Trucks enter gate via QR code, reducing queuing time
Multi-user accounts
Multi-level permissions, multiple staff under one company account
Multi-user · Multi-port
Shipping lines, forwarders, cargo owners, and transport agents — one company account operating across multiple ports with centralized management
Reports & reconciliation
Invoice reports by operation type, two-way TOS reconciliation
System availability
Online 24/7
Banking support
All domestic VN banks
ACCIS Check
Messages 363 & 36
Architecture
Multi-port · Multi-tenant
iERP – Intelligent Port ERP System
An enterprise management system built specifically for port environments. Accounting, HR, inventory, and procurement are synchronized directly with ITOS — operational events automatically trigger the corresponding financial workflows.
Native ITOS integration — no middleware
Operational data from ITOS flows directly into iERP via Event Bus. Finance teams work from live data without manual re-entry
Faster billing cycle
When a vessel departs, a draft invoice is ready within 60 seconds — accelerating the entire revenue collection process
Multi-currency VND & USD
Invoicing in contract currency with automatic conversion for tax reporting at live bank exchange rates
BI dashboard for remote leadership
Full financial and operational KPIs displayed in real time, accessible remotely via secure VPN
Accounting & finance
VAS-compliant, multi-currency, VNPT e-invoice, P&L, Cash Flow
Inventory Management
Container yard stock, CMMS spare parts synced with TOS
HR & Payroll
Attendance pulled from ITOS shift records, automated payroll
Procurement
Auto-generate POs for spare parts when CMMS raises a Work Order
Contracts & CRM
Shipping line & forwarder contracts, credit limit monitoring
Executive BI Dashboard
50+ financial and operational reports — revenue by vessel, customer, and service type — leadership access via secure remote VPN
VNPT e-Invoice
Auto-issued, PDF/XML export, compliant with Decree 123/2020
ITOS Integration
Native, no middleware
E-invoicing
VNPT / Decree 123/2020
Accounting Standard
Vietnamese VAS
BI Dashboard
Remote access VPN
AI & IoT — Intelligence Platform
Four AI and IoT components built directly into the core of port operations — vessel ETA prediction, AI assistants for finance and terminal management, and a sensor ecosystem that connects every corner of the terminal.
Predictive ETA intelligence
Combines AIS satellite feeds with three marine data APIs to compute ETA independently — on average 13–18 minutes more accurate than self-reported AIS
Finance AI chatbot — Odoo iERP
Query revenue figures, issue invoices, and generate reports using natural-language conversation directly within Odoo
Operations AI chatbot — ITOS (Ciaxi)
A port operations assistant trained on terminal procedures and connected to the live TOS API for real-time data responses
Full IoT sensor ecosystem
OCR cameras, equipment GPS, RFID readers, reefer temperature sensors, coastal AIS receivers, and WebSocket event streaming
Maritime map
Live vessel tracking, satellite + coastal AIS combined
OCR cameras
Automatic license plate & container number recognition at gate
Reefer sensors
24/7 reefer temperature monitoring, alert within 5 seconds
Equipment GPS
Real-time position of QC cranes, RTGs, and yard trucks
RFID — gate & yard
Automatic truck and staff identification at port entry points
WebSocket events
All port events pushed live to dashboards and AI chatbots
Unified data stream
OCR · GPS · AIS · Reefer · RFID — all converging into TOS, iERP, and AI in under 1 second, forming a complete real-time operational picture
ETA prediction confidence
94%+
AIS satellite position update
Every 15–30 minutes
Reefer temperature alert
Under 5 seconds
IoT data to system
Under 1 second
Integration Architecture
One ecosystem — seamless data flow
All four products operate on a shared Event Bus. Every port event automatically triggers the corresponding workflow across the system — no middleware, no data lag, no duplication.
Customer Transaction Layer
Event Bus
Kafka / RabbitMQ
Operational & Financial Reports
Real-time Sync
Online Port Booking Order Types
WebSocket & API
ETA Prediction Accuracy
External System Connections
Field IoT Data Latency
Customer Transaction Layer
iPortal — Digital gateway
Order submission & Payment
Public search
Shipping lines · Forwarders · Cargo owners · Transport agents
Terminal Operations Layer
ITOS — TOS Core
Ship · Berth · Yard Planning
Gate & Tally Operation
CHE App · Truck App
Finance & Enterprise Layer
iERP — Accounting & Finance
HR & payroll
Inventory & Procurement
BI Dashboard
Intelligence & Sensor Layer
AI Predictive ETA
Odoo AI Chatbot
ITOS AI Chatbot
OCR · GPS · RFID · Reefer · AIS
External Integrations
Customs ACCIS (messages 363/36)
VNPT eInvoice
Shipping line EDI — COPRAR / BAPLIE
External ERP / accounting systems
Banking — NAPAS · Internet Banking
Why ICSC SmartPort
Built for ports — not adapted for them
SmartPort is designed from the ground up for real terminal operations, not a generic ERP configured to fit a port environment.
ITOS and iERP share the same Event Bus. Operational events directly trigger financial workflows — no bridging software, no data inconsistencies.
Native integration, no middleware
From shift end to payroll, from vessel departure to invoice — workflows complete faster because data flows automatically across all subsystems.
Faster operational throughput
Customers submit orders, track containers, and pay at any time. E-invoices are issued automatically on successful payment — no dependency on port office hours.
24/7 digital transactions
Vessel ETA prediction, AI operations assistants, and IoT sensors are not add-ons. They are integrated directly into the TOS and iERP data pipeline.
AI & IoT embedded in the core
Each department accesses only the modules within its functional scope. OTP authentication, full audit logging, and multi-level permission management system-wide.
Granular access control
Multi-tenant architecture from day one — adding a new terminal or business entity does not disrupt existing data or operations.
Built to scale
Ready to Deploy SmartPort?
Contact ICSC to discuss the right solution configuration for your terminal’s scale and operational requirements.
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