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SmartPort Platform 2026

Comprehensive Digitalization for Next-Generation Smart Seaports

ICSC develops the SmartPort ecosystem: a complete software suite for modern seaport operations, covering terminal operations, digital customer transactions, enterprise management, and real-time AI & IoT intelligence.

4

Core Products

ITOS · iPortal · iERP · AI&IoT

94%+

ETA Accuracy

Vessel prediction up to 72 hours ahead

24/7

Online Transactions

Not limited by port office hours

<60s

Post-Service Billing

From vessel departure to draft invoice

ITOS ↔ iERP

Real-time synchronization

VNPT e-Invoice

Automatic issuance

Customs ACCIS

Direct connectivity

Carrier EDI

Manifest · Baplie

4

Seamlessly integrated products

30+

Operational & financial reports

10

Online port order types

94%

Predictive ETA accuracy

<1s

Field IoT data latency

đ/$

Multi-currency billing & accounting

Product Ecosystem

Four Pillars of the SmartPort Platform

A real-time terminal operating platform for vessel and berth planning, cargo handling equipment coordination, gate operations, tariff calculation, and e-invoice issuance — all within a unified operational system from the control center to the field.

ITOS — Intelligent Terminal Operating System

A real-time terminal operating platform for vessel and berth planning, cargo handling equipment coordination, gate operations, tariff calculation, and e-invoice issuance — all within a unified operational system from the control center to the field.

Real-time monitoring & control

Track berth, vessel, yard, gate and terminal activities from one centralized dispatch screen.

Ship, berth & yard planning

Allocate berths and plan container loading/unloading with intuitive Bay/Row/Tier visualization.

CHE & truck field applications

Synchronize handheld devices, forklifts and terminal trucks in real time.

Automated EDI import

Import Manifest and BAPLIE files from carriers to significantly reduce manual data entry.

Ship Planning

Kế hoạch xếp dỡ đồ họa theo Bay/Row/Tier, phân bổ cẩu QC

Tally & Kiểm đếm

Xác nhận container tại cẩu QC, đồng bộ dữ liệu sản lượng

Berth Planning

Kế hoạch xếp dỡ đồ họa theo Bay/Row/Tier, phân bổ cẩu QC

Billing & Cước phí

Tính cước theo biểu cước, phát hành hóa đơn điện tử VNPT

Yard Planning

Tối ưu hóa sử dụng bãi, lên kế hoạch container xuất

Executive Dashboard

Real-time KPIs: TEU throughput, crane productivity and gate turn time for management.

Gate Operation

Automated Gate In/Out, QR gate codes and gate turn time tracking.

Runtime Modules

Active

Billing Modules

Active

CHE Handhelds

12 devices

Customs ACCIS

363 & 36

iPortal – Digital Seaport Transaction Gateway

A digital transaction platform connecting ports, shipping lines, forwarders and cargo owners. Orders, container lookup, payment and invoicing can be completed online without visiting the port.

10 complete port order types

Loaded/empty container handling, stuffing/unstuffing, yard services, combined orders and master bill splitting.

Multi-channel online payment

Internet banking, NAPAS card, domestic ATM, e-wallets and corporate credit limit payment.

Public lookup without login

Instantly search containers, bills of lading, bookings, vessel schedules and invoices.

Direct Customs ACCIS connection

Check customs clearance and declaration liquidation conditions without external lookup portals.

Tra cứu tức thì

Container, B/L, Booking, lịch tàu, hóa đơn, eDO

Đặt lệnh trực tuyến

10 loại lệnh, tự động duyệt hoặc duyệt thủ công

Hóa đơn VNPT

Phát hành ngay sau thanh toán, xuất PDF/XML

Mã QR Gate-in

Xe vào cổng bằng QR, rút ngắn thời gian chờ

Đa doanh nghiệp

Phân quyền đa cấp, nhiều nhân viên trên một tài khoản

Đa đối tượng · Đa cảng

Hãng tàu, forwarder, chủ hàng, đại lý vận tải — một tài khoản doanh nghiệp giao dịch tại nhiều cảng, quản lý tập trung trên một nền tảng.

Thống kê & Báo cáo

Hóa đơn theo tác nghiệp, đối soát với TOS cảng

System Status

Online 24/7

Supported Banks

All VN domestic banks

ACCIS Check

Messages 363 & 36

Architecture

Multi-port · Multi-tenant

iERP – Intelligent Port ERP System

An enterprise management system designed specifically for seaport operating environments. Accounting, HR, warehousing and procurement are synchronized directly with ITOS, allowing operational data to automatically trigger corresponding financial processes.

Native ITOS integration

Operational data from ITOS is synchronized instantly into iERP through the Event Bus, without middleware.

Faster billing cycle

When a vessel leaves berth, a draft invoice can be ready within 60 seconds to accelerate receivables.

VND & USD multi-currency

Invoices follow contract currency with automatic conversion for tax reports based on bank exchange rates.

Executive BI dashboard

Financial and operational indicators are displayed in real time and accessed remotely via secure VPN.

Accounting & finance

VAS compliance, VNPT e-invoices, P&L and cash flow reporting.

Quản lý Kho bãi

Tồn bãi container, phụ tùng CMMS đồng bộ với TOS

Nhân sự & Lương

Chấm công từ ca vận hành TOS, tính lương tự động

Mua hàng & Nhà cung cấp

Tự động tạo PO phụ tùng khi CMMS phát sinh Work Order

Hợp đồng & CRM

Hợp đồng hãng tàu, chủ hàng, forwarder, hạn mức tín dụng

Executive BI Dashboard

Hơn 50 báo cáo tài chính và vận hành — doanh thu theo tàu, khách hàng, dịch vụ — lãnh đạo truy cập từ xa qua VPN bảo mật

Hóa đơn điện tử VNPT

Phát hành tự động, xuất PDF/XML, theo NĐ 123/2020

ITOS Integration

Native, no middleware

E-Invoice

VNPT / Decree 123/2020

Accounting Standard

Vietnam VAS

BI Dashboard

Remote VPN access

AI & IoT —
Intelligence Platform

Four AI and IoT components are integrated directly into the core port operation system: vessel ETA prediction, AI assistants for finance and operations, and a connected sensor ecosystem covering the entire field environment.

Predictive ETA

Combines satellite AIS and three maritime APIs to calculate independent ETA, outperforming declared AIS ETA by 13–18 minutes on average.

Odoo / iERP financial chatbot

Answers revenue, invoice and reporting questions in natural Vietnamese directly inside Odoo./p>

ITOS AI operations chatbot (Ciaxi)

A port operations assistant trained on domain data and connected to real-time TOS APIs.

Full IoT sensor ecosystem

Camera OCR, equipment GPS, gate RFID, reefer temperature sensors, coastal AIS and WebSocket data streams.

Ship Planning

Kế hoạch xếp dỡ đồ họa theo Bay/Row/Tier, phân bổ cẩu QC

Tally & Kiểm đếm

Xác nhận container tại cẩu QC, đồng bộ dữ liệu sản lượng

Berth Planning

Kế hoạch xếp dỡ đồ họa theo Bay/Row/Tier, phân bổ cẩu QC

Billing & Cước phí

Tính cước theo biểu cước, phát hành hóa đơn điện tử VNPT

Yard Planning

Tối ưu hóa sử dụng bãi, lên kế hoạch container xuất

Executive Dashboard

Real-time KPIs: TEU throughput, crane productivity and gate turn time for management.

Gate Operation

Automated Gate In/Out, QR gate codes and gate turn time tracking.

ETA Reliability

94%+

Satellite AIS Update

Every 15–30 minutes

Reefer Alert

Under 5 seconds

IoT Data Latency

Under 1 second

Integration Architecture

One Continuous Data Ecosystem

Four products operate on the same Event Bus. Every port event automatically triggers the corresponding business process across the entire system — without middleware and without disconnected data.

Customer Transaction Layer

Event Bus

Kafka / RabbitMQ

Operational & Financial Reports

Real-time Sync

Loại lệnh cảng đặt trực tuyến

WebSocket & API

Độ chính xác dự đoán ETA

External System Connections

Độ trễ dữ liệu IoT hiện trường

Customer Transaction Layer

iPortal digital gateway
Orders & payments
Public lookup
Shipping lines · Forwarder · Cargo owners · Transport agents

Terminal Operations Layer

ITOS — TOS Core
Ship · Berth · Yard Planning
Gate & Tally Operation
CHE App · Truck App

Finance & Governance Layer

iERP accounting & finance
HR & payroll
Warehouse & procurement
BI Dashboard

Intelligence & Sensor Layer

AI Predictive ETA
Odoo AI Chatbot
ITOS AI Chatbot
Camera OCR · GPS · RFID · Reefer · AIS

External Integrations

Customs ACCIS 363/36
VNPT eInvoice
Carrier EDI COPRAR / BAPLIE
Hệ thống kế toán ERP ngoài
NAPAS · Internet Banking

Why Choose ICSC SmartPort

Built for Seaports — Not Generic Software

SmartPort is designed from the ground up for real terminal operations. It is not a generic ERP solution modified afterward for port use.

ITOS and iERP run on the same Event Bus. Operational data directly triggers accounting processes without data mismatch.

Native integration,
no middleware

From shift closing to payroll and from vessel departure to billing, processes move faster through automated data flows.

Faster business processing

Customers can place orders, search data and pay anytime. E-invoices are issued automatically after transactions.

24/7 online transactions

ETA prediction, AI assistants and IoT sensors are integrated directly into the TOS and iERP data flows, not added as isolated modules.

AI & IoT embedded in the core

Every department accesses only the right functions. OTP authentication, audit logs and multi-level permissions protect the system.

Strict permissions & control

Multi-tenant design allows new ports or business units to be added without affecting existing data and operations.

Flexible scalable architecture

Ready to Deploy SmartPort?

Contact ICSC to receive a solution consultation tailored to your port’s operational scale and business requirements.

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