Chatbot integrations and extensions for watsonx Assistant
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AI Assistant can be integrated with a wide variety of popular apps
Bring conversational AI to your business

Chatbot integration is easier than ever with AI Assistant. Seamlessly connect the customer engagement channels with the CRM systems, search tools, data sources, and contact center platforms that power your business—without migrating your tech stack. Streamline your workflow and customer experience to boost customer satisfaction.

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Channel integrations Phone Learn how Web chat Learn how SMS Learn how
Email integrations Slack Learn how Facebook Messenger Learn how WhatsApp Learn how
LiveAgent and telephony integrations Nice CXone Learn how Salesforce Learn how Zendesk Learn how Genesys Learn how Oracle Cloud B2C Learn how Kustomer Learn how Twilio Flex Learn how
Search integrations ICSC AI Discovery Learn how Coveo Learn how Google Custom Search Learn how Magnolia Learn how Zendesk Learn how
Pre-built extensions App Connect Learn how Hubspot Learn how MailChimp Learn how ServiceNow Learn how Segment Learn how
Additional extensions

Securely connect to other applications with hundreds of prebuilt connectors through ICSC App Connect to improve customer support.

Learn more Amazon S3 Learn how Dropbox Learn how Gmail Learn how Google Analytics Learn how Google Cloud BigQuery Learn how ICSC Cloudant Learn how ICSC Db2 Learn how Marketo Learn how Microsoft 365 Learn how Microsoft Dynamics 365 for Sales Learn how Microsoft SharePoint Learn how MySQL Learn how Oracle Database Learn how PostgresSQL Learn how Redis Learn how SAP (via OData) Learn how SAP (via RFC) Learn how SurveyMonkey Learn how Workday Learn how
Integrate a custom application

Easily build a custom extension via OpenAPI and interact with an external service. Customize to handle your specific use cases.

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Take the next steps

Ready to build and integrate your AI chatbots? See AI Assistant's many integrations and extensions when you schedule a personal demonstration with a product specialist or take a self-guided tour.

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More ways to explore Documentation How to build a chatbot Learning Community